Frequently Asked Questions
Everything you need to know about your Mac Duggal purchase.
How do I determine the best size for a Mac Duggal gown?
We provide a detailed size chart on every product page. Since our designs vary by silhouette, we recommend comparing your bust, waist, and hip measurements to the specific chart for the item you are interested in.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that a restocking fee may apply to ensure the delicate handling of our high-end garments.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your dress for a specific event date.
Do you offer international shipping?
Yes, Mac Duggal ships to many countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the value of your order.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to cancel or modify an order once it has been confirmed. Please double-check your size and color selection before purchasing.
Are your dresses authentic Mac Duggal designs?
Yes, when you shop directly through our official website, you are guaranteed 100% authentic Mac Duggal products, crafted with the high-quality materials and intricate beadwork our brand is known for.